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HD Conferencing Solutions Provider ClearOne Intros ClearOneXpress
By Patrick Barnard, Senior Web Editor, TMCnet
What’s more they can request and check the status of RMAs, view current promotions, and conduct live chat sessions with ClearOne customer service representatives. The various features presented on the Web portal will be based on each partner's status: Each time a partner logs on, his status will be recognized and only certain feature sets will be presented.
The portal also includes an alert system which allows escalation alerts to be automatically sent to ClearOne management. In this regard the portal will serve as a valuable tool for guaranteeing prompt, reliable support for ClearOne’s HD conferencing customers.
ClearOne, which develops and sells audio conferencing systems and related products for audio, video and web conferencing applications, last made news on TMCnet when it announced availability of the CHAT 70, a personal speakerphone that interoperates with Microsoft (News - Alert) Office Communicator.
The company also recently announced availability of the Converge SR 1212A digital signal processing mixer. Designed for sound reinforcement applications (i.e. distributing high quality sound throughout a room or facility), the mixer sports a four channel power amplifier which interfaces with 8 ohm or 70v/100v loudspeaker systems. It is designed for use in courtrooms, council chambers, corporate and AV presentation rooms, and is useful for room combining, training/lectures, high quality paging and voice masking applications.
Patrick Barnard is a contributing writer for TMCnet. To read more of Patrick’s articles, please visit his columnist page.
Edited by Patrick Barnard
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