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Fax over IP Feature: The Benefits of Unified Communications

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February 02, 2010

Fax over IP Feature: The Benefits of Unified Communications

By Amy Tierney, TMCnet Web Editor


As more and more businesses look to save money and still keep their businesses functioning in weakened economy, organizations are increasingly turning to unified communications. Whether looking to improve access to information or to speed up communications, UC quite simply is changing the way companies do business.

 
UC software, for example, is helping push voice over Internet protocol to new heights, essentially transforming traditional computers and business phones into a communications platform.
 
One such technology that continues to play an integral role in the UC space is fax. While often forgotten and taken for granted, fax over IP remains a key communication component in the corporate world. Companies are increasingly leveraging the technology because it offers a strong ROI and gives users a legal way to transmit confidential and sensitive information directly to users’ inboxes.
 
While one of the true benefits of UC is closer integration of communications and collaboration, businesses are relying on such UC tools as fax over IP not only to reduce business expenses, but also to help them “go green” as well.
 
Here’s a peek at how the 21st century technology, and unified communications in general, can benefit organizations: 
  •  Collaboration. Unified communications offers users an option under which coworkers and clients can collaborate using data sharing and communications devices. With fax over IP, businesses can exchange ideas, share data and documents instantly.
  • Communication. UC tools like fax over IP enhances business communications by bringing available devices and modalities under one roof. With a click of a mouse, users can use a Web browser interface without having to be sitting at a PC to send a fax, or administer the system.
  • Access. Because UC operates across different communications devices, users have remote access to the system. For example with fax technology, users have e-mail to fax functionality and can send material to a server and fax from Exchange, Lotus Notes, or a POP3-based mail server without the need to install any software.
  •  Business process integration. UC broadens the integration between data and communications applications, which helps link continuity across business processes.  Users can also have imaging devices likeMulti-Function-Peripherals integrated into their processes.

Amy Tierney is a Web editor for TMCnet, covering business communications Her areas of focus include conferencing, SIP, Fax over IP, unified communications and telepresence. Amy also writes about education and healthcare technology, overseeing production of e-Newsletters on those topics as well as communications solutions and UC. To read more of Amy's articles, please visit her columnist page.

Edited by Amy Tierney







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