Compuware Corp., a technology company at the forefront application performance management (APM (News - Alert)), has announced a new release of DC RUM, its data center real user monitoring solution.
"As modern network and application architectures continue to increase in complexity, so do challenges around performance visibility and control," said Steve Tack, VP of product management for Compuware (News - Alert)'s APM business unit. "With this new release of our DC RUM solution, we deliver powerful new performance analytics that solve these challenges and support a smarter triage process to rapidly resolve issues. Customers can improve user experience through network packet-level capture and analysis with business context, and enhanced availability analytics."
DC RUM offers a unique option for companies that need a mile-high view of their operations. According to the company, DC RUM’s end-to-end view encompasses detailed network, client and server fault-domain analysis, and streamlines the identification and isolation of a problem's root cause.
“This unique fault-domain isolation value is now supplemented by the ability to initiate, collect and analyze packet-level data in the context of DC RUM reports,” Compuware said in a statement. “This allows operations and performance teams to ascertain root causes of network issues by viewing the packet-level data collected in the context of the application, transaction and user analysis. Additionally, by leveraging domain experience built from thousands of customers and hundreds of man-years invested in performance analytics, Compuware APM customers now benefit from enhanced analytics that embed these best practices into the product itself.”
One early user was effusive in his review of the product:
"This new version of DC RUM will change the way we triage performance issues across the network and application layers. Instead of manually correlating across different network and application tools, Compuware APM provides a single solution and workflow," said Doug Botimer, technology solutions manager, at Marketing Associates, a Detroit-based company that provides integrated marketing platforms that are readily accessible by partners and customers. "Not only does Compuware DC RUM automatically identify the bottleneck, it provides the user the transaction context required to solve the problem with packet-level visibility."
Enhancements to Compuware APM's DC RUM solution include:
- Smarter triage and delivery of actionable root-cause information to network performance teams including packet-level visibility;
- Business impact quantification of availability issues with smart availability analytics;
- The ability to initiate packet captures, using the context of transactions, applications, users and other criteria to set the boundaries for packet-level collection and analysis.
Full details can be found at Compuware.com
Edited by Blaise McNamee