Alteva (News - Alert), a provider of hosted Unified-Communications-as-a-Service (UCaaS), has launched a new UCaaS solution that provides end users with a UC experience across smartphone and desktop platforms including Windows, Mac, iOS and Android (News - Alert).
Alteva Mobility for Smartphones and Desktops provides users with a single profile across all platforms, enabling users to have one identity across voice, video services, instant messaging and presence.
The UCaaS service features easy synchronization allowing all communication preferences, enterprise directory, contact lists and call history to be stored in the cloud and synchronized with the client. The high-definition voice and video calls are enhanced with the highest quality.
The solution also delivers seamless unified communications experience across multiple devices. For example, users can start call on their desktop and seamlessly move to their mobile device. It sets presence from any device, on any network – whether it’s from a desktop or mobile device.
"By seamlessly integrating our voice and Unified Communications (News - Alert) platform, Alteva Mobility completes the comprehensive Alteva Unified Communications-as-a-Service solution by focusing on the user and not just the device," said David Cuthbert (News - Alert), president and CEO, Alteva.
"This allows users to take advantage of all of the features available to them no matter where they are located or what device they are using," Cuthbert added.
Another important feature of the UCaaS solution is the ability to set presence from any device, on any network. Users can originate calls from a desk phone, mobile phone or any other phone on the network and receive calls on multiple devices.
With greater accessibility, users can access all communications features from any device, including your desk phone, desktop, laptop or smartphone. Communicate across the building or around the world without difficulty.
Recently Alteva announced that independent managing general agent and insurance wholesaler, Jimcor Agency selected Alteva's UCaaS solution suite to serve as critical components of their Disaster Recovery and Business Continuity (DR/BC) plan.
Edited by Ryan Sartor