TMCnews Featured Article
Colorado School District Uses Email Server Security Technology to Stop Terrorist Email Hackers
By Susan J. Campbell, TMCnet Contributing Editor
Rick Smith, technology director for the school district, said that the district had become the target of hate-mail around the time of the Sept. 11 terrorist attacks. The district was dealing with end users receiving messages and hackers breaking into the system so that it appeared as though its users were sending hate mail out to other people.
With the emergence of the hate-mail attack, the district became somewhat crippled as it did not have a security screen in place that could help them to pinpoint the source in order to stop the activity.
When the IMail Server from Ipswitch was first implemented, the district didn’t see the need for the security element, and therefore never learned to use these features. With the growing threat and increasing problems, it was time for the school district to take advantage of IMail’s email server features.
To ensure his district could take advantage of the features and secure their e-mail completely, Smith attended a two-day training seminar conducted by Ipswitch. The course explained everything about IMail Server, from installation to ongoing administration and maintenance.
“The instructor had us working in a lab setting and showed us exactly how to protect our email systems,” Smith said. “He also showed us how to administer the system remotely so I actually made program-setting changes to the system during the class.”
The training from Ipswitch paid off immediately for the district as hackers were prevented from doing any further damage to the e-mail system. Now, the school district knows how to ensure its system is set up for maximum protection and what to do if a hacker breaks through.
IMail Server was an optimal choice for the school district when it first set out to implement an efficient solution as it designed to be a reliable, affordable and easy-to-use messaging solution.
In addition to the extensive training the company offers to its clients, Ipswitch also offers IMail Server clients access to the email server channel that offers consistent updates to the latest offerings from the company, product demonstrations, featured articles and so much more that lend to the overall value of the solution.
Beyond the security training Smith so desperately needed, the seminar also informed him of several other features that the school district will eventually consider.
Amy Tierney is a Web editor for TMCnet, covering business communications Her areas of focus include conferencing, SIP, Fax over IP, unified communications and telepresence. Amy also writes about education and healthcare technology, overseeing production of e-Newsletters on those topics as well as communications solutions and UC. To read more of Amy's articles, please visit her columnist page.
Edited by Amy Tierney