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State of Maine Awards FairPoint Communications Five-year Contract Worth $32M
By Deepika Mala, TMCnet Contributor
Communication provider FairPoint Communications recently won a five-year contract worth $32 million from the State of Maine, to provide the state's next-generation 9-1-1 system.
As per the contract, FairPoint will provide the system and support to serve Maine's 26 Public Safety Answering Points (PSAPs).
The PSAPs have the responsibility to answer all 9-1-1 calls in their local coverage area. Officials confirmed that every Maine community is matched with a local PSAP.
The Emergency Services Communication Bureau looks after both the implementation and operation of the statewide Enhanced 9-1-1 service, currently provided by FairPoint.
In a statement, Karen Romano, FairPoint's vice president – government, education and research, said, "The new Maine E9-1-1 system will use leading edge technology to handle current legacy and next-generation communication technologies such as voice, instant messaging, video and text messaging." "FairPoint will provide a fully integrated turnkey solution that will not only link voice, data and video elements to E9-1-1 call facilities, but will transfer data seamlessly, and it will provide the capability to read text messages and view video when the industry standards are developed."
The new Maine E9-1-1 system will help strengthen the state's leadership role in providing NG 9-1-1. It will also enable the state to support advanced communications services designed to help protect the lives and property of Maine's citizens.
Officials said that NG 9-1-1 provides a reliable and flexible solution that allows dynamic and robust call handling configurations to adapt to disasters and emergency events that create a high 9-1-1 call volume.
With the help of FairPoint, Maine will become one of first states in the nation to deploy a Next-Generation 9-1-1 system compliant with the National Emergency Number Association standards published in June 2011.
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Edited by Braden Becker