DIDs FEATURED ARTICLE

There are many reasons why businesses should consider migrating away from analogue phone service and using session initiation protocol (SIP) trunking instead, which leverages the Internet for transmission (SIP is the foundation of VoIP).

While cost and added features usually steal the limelight during such discussions, one benefit of going with SIP trunking that rarely gets talked about is the value it delivers in terms of disaster recovery.

By using SIP trunking from a company such as Vitcom, businesses enable themselves to better withstand disasters that can shut down the office.

With a traditional phone line, icy storm conditions that close the office effectively halt business phone communication. If the power goes out, phone service goes away. If there is a natural disaster near the office, the phones definitely are disrupted.

SIP avoids this loss of service because connectivity is not tied to the office. If the office is inaccessible, SIP trunking enables a business to easily pivot phone service to a new location. So if the power goes out or the weather does not cooperate, a business only has its phone go down for a minute, not the duration of a disaster.

This makes SIP trunking the ideal phone system for disaster recovery. It is even better suited than cell phones, in fact, because cell phones still rely on cell towers. There are battery considerations, too. So while cell phones are better than traditional landlines when it comes to disaster recovery, even they don’t hold a candle to SIP. That’s because SIP is independent of any device or location.

A good analogy is email. While a printed letter must travel in a mail truck and end up at a particular mailbox, email can be routed to any number of computers and is freed from geography and most of the issues that can stop mail from arriving. The same applies to SIP; it goes where the business goes.

This makes SIP the preeminent disaster recovery solution for business phone service. And since it is vital to keep business phone lines in operation, this makes the sales proposition for SIP all the clearer.