A Voice over Internet Protocol, or "VoIP" services provider for wholesale, commercial and residential customers, GLOBALINX
, announced a variety of technical upgrades to its IP telephony network during a press conference at the 2009 Telx Customer Business Exchange
(CBX) event in Manhattan.
The upgrades from the Rochester, N.Y.-based company include its SBCs in its Atlanta POP to NexTones, and replacing out-of-date hardware with cutting-edge technology for a faster server platform and enhanced software, according to Vice President of Sales and Marketing Michael Machonkin.
Machonkin said the move marks another attempt by GLOBALINX to bring customers the very latest advancements. “We’re committed to developing our network and these changes pay tribute to that ongoing effort,” he said.
The result, the company said yesterday, is more reliable service for GLOBALINX customers and improved network stability.
In addition, GLOBALINX is now tying the recently acquired Atlanta POP to its existing POP in New York City via a 100Mb MPLS connection for improved transfer of calls and better overall quality of service.
The moves are expected to yield results by providing increased quality with SLAs, low latency and enhanced ping times. The upgrades also include Layer 3 redundancy for improved transfer of data on the IP side and greater consistency of service.
With this development, GLOBALINX expects the development of new and enhanced data products in the near future, the company said at the event yesterday.
GLOBALINX is in the process of turning up all carrier partners in New York City and Atlanta. This allows for a larger footprint of DIDs
and LNP, as well as additional redundancy.
Tim Gray is a Web Editor for TMCnet, covering news in the IP communications, call center and customer relationship management industries. To read more of Tim’s articles, please visit his columnist page.