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VoIP Integration Deployment and Management Solutions Streamline Cisco Offerings

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TMCnews Featured Article


May 29, 2012

VoIP Integration Deployment and Management Solutions Streamline Cisco Offerings

By Susan J. Campbell, TMCnet Contributing Editor


Unifying communications, be it voice, video, data, or mobile apps, is something that Cisco (News - Alert) is doing with great success. But there are software solutions available to help the unification process along. One of those software solutions comes from VoIP Integration, a California-based company specializing in software customized to handle Cisco Unified Communications (News - Alert) and other processes.


VoIP Integration, according to this post, specializes in deployment and management solutions and designs and implements software tools that help users install Cisco’s unification system. The company is quick to point out that they are “not your normal integrator,” as their development team is poised to be at your disposal throughout a company’s contract to help “bridge the gaps” that other solutions simply can’t handle.

The deployment and management solutions offered by VoIP Integration hinge on the skills of its expert team, which can handle issues that tend to dumbfound others. The company offers deployment and management solutions that are often custom-made to handle solutions with Cisco Unified Communications that others don’t even believe are possible.

Deployment and management solutions are tackled through VoIP Integration’s extensive knowledge of IP phone service applications, custom VoIP, XML, call center, and IVR. VoIP Integration has shown its expertise in developing solutions to handle online banking systems, jury duty telephone systems, medical appointment reminder systems, house arrest violation telephone alert system, automated bus and train schedule telephone systems, and school truancy notification systems.

Using the deployment and management solutions offered through VoIP Integration, companies leverage programming capabilities such as VoiceXML (News - Alert), which allows for the use of the network infrastructure and access custom programming for VoiceXML. VoIP Integration can also do custom work in CTI, TAPI, AXL, and JTAPI. IPCC/UCCx scripting is also something that the deployment and management solutions offered by the company can handle with ease.

IP phone services are also part of the deployment and management solutions offered by VoIP Integration. The custom IP phone services help to send applications straight to Cisco phones already in place. If interfacing with data outside of the network is needed, the deployment and management solutions include script development for Cisco IPCC/UCCx that utilizes various methods of interfacing.

The custom software at VoIP Integration, Inc. will assist in the deployment and management solutions tied to Cisco Unified Communications systems with ease. This seamless integration approach helps to drive demand for the solution as companies seek to unify their communications strategies.




Edited by Rich Steeves







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