Parature (News - Alert), a provider of cloud-based customer service solutions, offers many innovations to help clients develop marketing plans and find new customers.

In the current economic climate, tactics like this are absolutely necessary for the successful development of a company. Major companies like Cabela’s, Netflix, Build-A-Bear, Enterprise Rent-A-Car, Progressive Insurance and FedEx have embraced new concepts of business in recent years and seen tremendous growth.

Since the ideal ratio of magic to science is indeterminable at best, Parature and TMCnet will be offering a free webinar that aims to help companies quantify the special-something they need to make customers stick around for the long haul. 

The webinar will be moderated by TMC’s (News - Alert) Stefania Viscusi and will feature world renowned consultant Chip R. Bell. The webinar is titled “Take Their Breath Away” after a Bell book of the same name.

Bell’s expertise in dynamic customer relations should help anyone looking to reinvent their customer service image.

Tune in October 6, 2010 at 2:00pm EDT for the full webinar. Register today!

Chris DiMarco is a Web Editor for TMCnet. He holds a master�s degree in journalism from Quinnipiac University. Prior to joining TMC Chris worked with e-commerce provider Suresource as a contact center representative and development analyst. To read more of Chris� articles, please visit his columnist page.

Edited by Stefania Viscusi