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Honors go to Salesforce for Top Customer Service Software

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TMCnews Featured Article


May 06, 2011

Honors go to Salesforce for Top Customer Service Software

By Juliana Kenny, TMCnet Managing Editor


Everything Channel’s CRN magazine issued three honors to Salesforce.com (News - Alert) for its developments in customer relationship management software in the cloud. Named one of the top 20 cloud platform vendors of 2011 in addition to one of the top 20 cloud software and apps vendors of 2011 by the magazine, Salesforce adds these awards to its recent other accolades.


“Cloud 2 presents our partners with a tremendous opportunity to build and deliver social, mobile and open cloud computing applications,” said Ron Huddleston, vice president, global ISV alliances, salesforce.com. “Our partner program was built from the ground up for the cloud, so it's an honor to receive five stars from CRN for its robustness and to be named one of the top cloud platform and apps vendors.”

Salesforce.com’s partner program offers an ecosystem delivering social, mobile, and open cloud solutions, with the arrival of its Cloud 2 technology. Building its partner community, Salesforce enhanced its Force.com platform for CRM cloud computing. Partners can develop and deliver Cloud 2 applications using its cloud-based technology.

CRN stated, “Force.com, salesforce.com's platform-as-a-service arm, has set the standard for developing multi-tenant cloud applications. Through Force.com, salesforce.com opened up its infrastructure so everyone can use it for custom app development and build business apps that run on salesforce.com's servers.”

This announcement follows the previous announcement that Ron Huddleston, VP of global ISV alliances for Salesforce, recently was named a 2011 Channel Chief by CRM. Huddleston stated, “Our partner program was built from the ground up for the cloud, so it's an honor to receive five stars from CRN for its robustness and to be named one of the top cloud platform and apps vendors.”




Juliana Kenny graduated from the University of Connecticut with a double degree in English and French. After managing a small company for two years, she joined TMC (News - Alert) as a Web Editor for TMCnet. Juliana currently focuses on the call center and CRM industries, but she also writes about cloud telephony and network gear including softswitches.

Edited by Jennifer Russell








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