CRM solutions provider NetSuite has been named a winner in Technology Marketing Corporation’s Tenth Annual CRM Excellence Awards. The awards are presented annually by TMC’s (News - Alert) flagship publication, Customer Interaction Solutions.

 

Winners are selected based on a range of criteria, but most importantly the product or service must have a proven track record of helping companies improve customer relationships and business operations.

 

NetSuite (News - Alert) offers a comprehensive suite of CRM and business applications (including full-featured financials, inventory and ecommerce software) all tightly integrated on shared platform and delivered via the software-as-a-service or “cloud” model. The company’s platform offers real-time visibility across all business operations and its web-based architecture makes ideal for regional, national, or global organizations with multiple, geographically-dispersed locations.

 

With NetSuite’s platform, company employees can access critical business applications and customer data from any computer with high-speed connection. The system also offers mobility and thus is ideal for companies with mobile workforces. It also offers real time dashboards to every end user.

 

“Customer Interaction Solutions magazine implemented the CRM Excellence Awards ten years ago as a way of commending the companies that have proven to be true CRM partners to their customers and clients,” Nadji Tehrani, founder and chairman of TMC, said. “The companies selected have demonstrated to the editors of Customer Interaction Solutions that their products and services have substantially improved the processes of their clients’ businesses by streamlining and facilitating the flow of information needed for companies to retain their most precious assets... their customers.”

 

Winners will also be announced in the May and June issues of Customer Interaction Solutions magazine.