CRM Software

Dr. Mover, Inc. has announced that Moishe's Moving and Storage, a moving company in the NYC & Tri-State area with operations across the United States, has selected Dr. Mover as its Customer Relationship Management software.

 

Since implementing Dr. Mover, Moishe's has been "able to increase sales, improve profitability, reduce costs, control pricing, make dispatching easy, and improve customer satisfaction," according to the Moisheites.

 

By streamlining the process of identifying leads, closing orders, and empowering its company managers to drive sales productivity, Moishe reports increased sales of 25 percent.

 

Dr. Mover's tools not only increase profitability, they allow managers to closely track and monitor profits and costs on a day-to-day and project-to-project basis. "Overall costs are reduced," as "information flows easily and swiftly within the company by files that are shared through designated departments within the company.

 

In addition to sales costs, box costs are also reduced. What are "box costs," you ask? By precisely tracking the company's packing material inventory, Dr. Mover is able to determine the impact of missing boxes, whether workers have given them away or failed to account for them.

 

See, when you and I move we just go down to the local liquor store and get boxes. They're strong and the guys love giving them away, otherwise they have to break them down. There's your daily tip from First Coffee, who's done his share of moving -- when you're the only guy in your circle of friends who's got a 1974 Volkswagen bus with the middle seats ripped out, you get asked to help with a lot of moves, and if you have the right kind of friends there's beer and pizza in it for you somewhere.

 

Dispatching is another area in which Dr. Mover has influenced Moishe's bottom line. A highly sophisticated file dispatch system allows men, trucks, and job fields to be viewed concurrently and allocated with simple clicks and drops.

 

This is, again, as opposed to First Coffee's dispatch system, which is "Hey Dave, can you have that ugly bus out in front of… well, actually could you park behind the house at nine?"

 

And does anybody else of my approximate age and sophistication get these vivid images of Danny De Vito as Louie on Taxi whenever you hear the word "dispatcher?" No? It's just me? Thought so.