CRM Software

Soffront Software Inc., a provider of CRM software for 18 years, has introduced the V.9.1 cloud-based solution, which the company claims is simpler to use than competitors.

Soffront's v.9.1 fully supports Outlook 2010 and the latest version of QuickBooks 2011. One key feature of Soffront's CRM software is that it comes with a single communications screen which will help to simpliflt navigation.

"Soffront has a totally different approach to supporting the salesperson," said Manu Das, CEO of Soffront Software. "We built a cloud based product designed to mimic the sales process with a CRM solution that's much simpler to navigate as a salesperson moves through the application to record and update activities with prospects and customers," Das added.

Soffront is a ‘one stop solution’ that enables users to unsubscribe to various add-on packages that are needed to maintain all of these functions. Users get a fully integrated solution with Soffront which includes sales, marketing, customer service, helpdesk and operations in the monthly per seat license price.

 “We didn't have to bend our processes to fit the software. Soffront CRM is extremely flexible, allowing us to easily customize it to fit our needs. We started out using Soffront CRM in our customer service division, but have since expanded its use to include four separate divisions," said Brent Taylor of StoneEagle Group, a designer and provider of secure software applications for insurance and finance organizations.

NetSuite (News - Alert), a provider of cloud-based financials / ERP software suites, offers its CRM+ software which delivers powerful customer relationship management (CRM) capabilities, including sales force automation (SFA), marketing automation, customer support and service, and flexible customization, all in a web-based CRM solution.

Officials with NetSuite said that unlike typical CRM solutions, NetSuite CRM+ includes powerful sales performance, order management and marketing effectiveness capabilities as standard.