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May 04, 2010

Sennheiser Continues Success in Telecom with Introduction of New Wideband Audio Products

By Patrick Barnard, Group Managing Editor, TMCnet


In a recent video interview with TMCnet, Bill Whearty, vice president of telecomunications and sales, consumer electronics, for headsets, headphones and microphones maker Sennheiser, talks about the company's new DW Office headset -- a single-sided DECT (News - Alert)headset that supports HD voice. The device, which connects to both desk phones and softphones, will be available in the US in about 90 days and costs around $349.

In the video interview with TMC CEO Rich Tehrani (News - Alert), Whearty said although Sennheiser is still mostly known for its high-end pro audio and consumer products, it has been seeing steady growth for its telecom products. He said since the company first introduced telecom products in 2003, 'we've been able to maintain growth in our telecom business throughout every year.'

Whearty said Sennheiser's partnership with William Demant Holdings, the second largest maker of hearing aids and holder of numerous key audio technology patents, has been a critical piece of its telecom strategy. 'It's a 50/50 joint venture,' he explained. 'We're able to use a lot of the Demant miniaturization technologies along with the Sennheiser microphones, and distribution network - it's been a very successful joining of companies and assets.'

Whearty said Sennheiser is determined to get a larger slice of the telecom end device market by continuing to place a strong emphasis on the sound quality and durability of its products. He pointed to the company's push into wideband audio - with the introduction of a new line of HD headsets for contact center and office use - as evidence of the company's desire and willingness to satiate the growing demand for HD audio products.

For more, check out the video interview:

 

Patrick Barnard is a senior Web editor for TMCnet, covering call and contact center technologies. He also compiles and regularly contributes to TMCnet e-Newsletters in the areas of robotics, IT, M2M, OCS and customer interaction solutions. To read more of Patrick's articles, please visit his columnist page.

Edited by Patrick Barnard




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