Telehouse’s Chelsea facility adheres to its strict and robust global infrastructure standards for redundancy and diversity, including the provision of backup power and distribution, cooling, telecommunications, 24/7 security, and on-site technical support staff.

As with the Telehouse’s other two carrier hotel facilities in the New York market, the new data center offers access to the 135+ members of the company’s leading New York Internet Peering Exchange (NYIIX). This combination of three state-of-the-art carrier-neutral data centers within the New York market increases customers' connectivity options in reaching all parts of the world.

 In addition to connection to NYIIX, redundant and diverse connectivity to other current local carrier hotels is available. The public peering exchange is the largest in New York City. It helps to improve connectivity, averages down bandwidth, and provides alternative scenarios for traffic routing for customers seeking options for enhancing their network architecture.

Telehouse’s standard unlimited 24x7 first-level support (“remote hands”) is complemented by the Manage-E family of contracted IT support services, including standard monitoring and remediation plans, hardware maintenance, tape backup support, Level 2 through Level 4 support or consulting, network configuration and monitoring, and disaster recovery and business continuity planning.

When the facility opens, the following carriers/ISPs will make telecommunications service available to customers at low introductory cabling and cross-connect rates: Abovenet, AT&T (News - Alert), Level3, Lightower, RCN, Telehouse/KDDI, Time Warner Cable, Verizon, and XO.

In a related development, Telehouse launched its Data Center Anywhere service to protect important IT assets from virtually all human or environmental threats. This data center solution uses a unique modular structure, designed in conjunction with Future Tech (News - Alert) Enterprises, and takes advantage of Future Tech’s iFortress service.