TantaComm (News - Alert), a provider of interaction recording, security and regulatory compliance, and performance management solutions for contact centers, recently announced that its Centralize cloud offering is now Payment Card Industry Data Security Standard (PCI (News - Alert) DSS) 2.0 certified. This implies that the company has met security requirements for any organization storing, transmitting, or processing credit card data. The certification was performed and awarded by TECH LOCK, a provider of data security and payment card industry compliance, and a Qualified Security Assessor (QSA) registered with the PCI Security Standards Council.
“We continue to see growing demand for our Centralize cloud offering and by further enhancing the security through this certification, we are now able to provide a fully compliant solution that allows clients to record, store and manage their customer interactions in a centralized location,” said TantaComm Chief Operating Officer, Ruben Moffett, in a statement. “Using Centralize, customers can quickly and easily implement a solution that typically costs significantly less than other offerings. The value proposition is very clear to businesses of all sizes.”
TantaComm offers interaction recording, security and regulatory compliance, and performance management solutions for contact centers so that OEMs can start offering powerful new call recording and quality monitoring functionality in their products. The TantaComm product suite allows companies to capture, analyze and optimize customer and prospect interactions. The company deals with many companies that process credit card information in several different industries including retail, financial services, healthcare and insurance.
“The successful completion of PCI DSS certification shows that TantaComm takes the security of their client data very seriously,” said Michael Wright, chief security officer at TECH LOCK. “TantaComm stands out in this competitive market by providing lower risk of data breaches due to their strong commitment to protecting consumer information for their clients through compliance initiatives such as this.”
Edited by Ryan Sartor