InterCloud Systems, Inc., single-source provider of end-to-end information technology and network solutions, recently announced that it will provide its services to help Harbortouch migrate from its legacy voice system to next-generation unified communications (UC) and contact center architectures. Harbortouchis, a supplier of point of sale (POS) systems, credit card processing equipment and a full range of merchant services.
As per the terms of the agreement, Harbortouch will leverage services such as presale consulting services and a solution design. Moreover, InterCloud will also provide a total turnkey implementation with its professional services. Under the gamut of professional services, InterCloud offers project management, network implementation, network installation, network upgrades, rebuilds, maintenance and consulting services.
Joseph Scotti, regional vice president of sales for InterCloud Systems, stated, "We are pleased to announce this contract with Harbortouch. Our team's focus was based on a complete review of Harbortouch's long-term business needs. We are confident our fully integrated solution provides Harbortouch future scalability, cost containment, advanced features, and our unique ability to support Harbortouch as they grow nationally and globally."
Shashi Varma, director of information systems for Harbortouch, said the company is happy to replace their outdated technology and core infrastructure with a high quality, integrated solution. The solutions from InterCloud will help the company to provide greater employee efficiency and an overall better service experience to the customers.
Intercloud’s solutions promise to help customers in meeting the ever changing technology demands. These solutions proactively help users to identify challenges, avoid pitfalls, and overcome obstacles, and to accurately set and meet expectations for their schedule and budget.
Recently, the company forged a new two year cloud-services agreement with Ambient (News - Alert) Data, a digital forensics and cyber security company. This new agreement will allow InterCloud to offer variety of services including storage and cloud and managed services utilizing Microsoft (News - Alert) Exchange, Microsoft Lync and Microsoft SharePoint to Ambient Data. The services offered by InterCloud will empower Ambient Data to realize its goal of consistent reliability, flexibility, scalability and outstanding performance in the U.S. and Canada.
Edited by Alisen Downey