Stating the Obvious: To Succeed, Businesses Should Focus on Employee Engagement

When it comes to the hospitality industry turnover is, by and large, just expected. The industry is one that is fast-paced and dynamic and there are those in the industry who are always looking to advance up the ladder.

While it’s nice when someone is able to move up that ladder, the fact of the matter is that employee turnover is always costly to a corporation and an industry. As the Philippines’ Sun Star newspaper reports, finding a way to stem the tide against employee turnover boils down to being able to understand what motivates employees and understanding why people leave with exit interviews.

Some of the factors, such as a lack of training and poor working conditions are completely on the company. There aren’t a whole lot of ways to fix this without some serious changes in the way the firm does business. Ineffective leadership is another factor in employee turnover that isn’t going to change thanks just because of a couple of technological advances.

Employee engagement is one factor that can be changed quite a bit for the better if a company is willing to be proactive. Sometimes better technology provided by the company can lead to better worker engagement. This better worker-engagement can also mean better productivity. Providing better incentives to employees can also help a company keep those employees. Some incentives can also be done in a way that makes the employees feel as though they have a real stake in the success of the company. If the worker believes they have something to lose and to gain, they will stick around longer.

The overall objective of any company is to make sure it is promoting an engaging company culture that recognizes and rewards its employees. The company looking to hang onto a staffer will need to reward those they want to keep. If they do it the right way, the employee will stick around and the firm won’t need to invest in hiring new workers.


Edited by Rory J. Thompson