NICE Security Solutions Deployed at Bangalore's 'Namma Metro'

Recently, NICE Systems (News - Alert) announced that Bangalore Metro Rail Corporation Limited (BMRCL) has unveiled a successful go-live of NICE’s security solutions at Namma Metro. This consists of full deployment at the train’s Operations Control Center (OCC) and across six metro stations.

Namma Metro (Our Metro) is an ambitious railway project undertaken by the government of Karnataka state in India to ease the increasing traffic woes of the city. The local railway service is planned to operate between vital areas of the city.

Although the work is still under progress, a part of this railway line has already been opened to public transport and has received widespread acclamation from the public.

Namma Metro is improving passenger safety, securing its train lines and ensuring efficient operations with the help of NICE IP video surveillance and analytics. It also caters to the required compliance protocols.

Namma Metro is expected to serve 1.2 million passengers daily by 2013, with a capacity of 40,000 peak hour peak direction trips and BMRCL projects full operational capacity in 2014.

“The completion of the first important milestone at BMRCL is a strong testament to the joint partnership and collaboration fostered between NICE and BMRCL," said Yaron Tchwella, Security President and EVP Business Operations at NICE. “Our deep understanding of the needs of the growing public transport market enables us to provide the best solution based on our unique technology. NICE will continue to focus on providing a holistic solution for targeted vertical markets and tailored for specific market needs.”

The company recently announced that NICE Interaction Management R4.1, the latest version of NICE's recording platform, is compliant with important contact center solutions from Avaya (News - Alert), a global provider of business collaboration and communication solutions. Producing valuable business insight through interaction analytics and call center quality monitoring solutions, NICE Interaction Management R4.1 helps businesses record interactions.

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