Nice Systems Showcases New version of Situator Situation-Management Solution

During the National Emergency Number Association conference, held this week, Nice Systems, the worldwide leader of intent-based solutions, displayed a new version of its Situator situation-management solution for the public-safety sector.

Airports, seaports and public utilities have used Situator for about two years, but Nice Systems, however felt the need of designing a new interface, in order to meet public safety’s specific needs.

 “Most other security centers are more interested in access control and flow within the organization or within their environment, and not so much externally,” Dan Robinson, the company’s sales director for public safety said, in a press release.

“In a 911 center, almost 99 percent of their activity is external and funneled through their CAD system. … We had to figure out how we were going to fit in with these various CAD [systems].”

Public-safety agencies operate a plethora of systems like video surveillance, gunshot location, GIS and chemical spill sensors, which typically operate independently.

With Situator, a 911 center can use all of those systems through a single interface, giving a dispatcher a complete picture of the event. The dispatcher has full awareness of what’s going on and also knows exactly what to do.

 “Situator puts all of the resources in front of them, instead of them having to sit there and think, ‘OK, we do have cameras, I have to call somebody, or walk over and take a look at them, or I have to pull them up,’” Robinson said, “They automatically will be displayed for them and, not only that, will be displayed at the proper locations.”

Based on predefined parameters established by the municipality or public-safety agency, the platform, when integrated with a mass-notification system, will transmit emergency alerts automatically when necessary.

With the release of version 4 of its Inform platform, Nice Systems, lets municipal and public-safety agencies access multimedia content— video, voice and GIS.

In related news, NICE Systems has announced NICE Back Office Suite, which is targeted at improving workforce compliance, and quality of service in back office operations.