TMCnews Featured Article

On Wednesday, June 3, 2009 2:00 PM EDT / 11:00 AM PDT, IQ Services (News - Alert) will be giving a free Webinar, “Something for Everyone: Testing Multi-Channel Contact Center Solutions from the Customer Perspective.” Register now!

 

IQ Services’ mission is to encourage companies to deliver the best possible experience to their customers through flexible and responsive remote testing services for contact center and communication solutions. In today’s economy, Quality of Experience (QoE) should be a top priority for businesses small or large. IQ Services can help plan, optimize and deliver solution performance through comprehensive test planning, investment protection planning, performance and load testing, application feature testing, availability monitoring and other customer experience-focused testing services. 

IQ Services believes that “during this transitional period from TDM to VoIP and from Telecom to IT management, it is critical that all managers have easy access to end-to-end performance information for voice, online and data solutions.”

 

A contact center end-to-end testing services provider, IQ Services, via this Webinar, wants nothing more but for your contact center to succeed. Register now!

 

For those who are interested in attending, the Webinar will cover:

IT and telephony professionals, contact center & business professionals and anyone who cares about customer experience and the ROI associated with contact centers and communication solution investments are strongly encouraged to attend.

 

Learn how to make your call or contact center the best it can possibly be! For more information click here or Register here! Also be sure to visit TMCnet’s Webinar page for upcoming Webinar sessions.