Zeacom (News - Alert), a leading global provider of contact center software, services and solutions, today announced that it will not only serve as a Bronze level sponsor, but it will also showcase the latest advancements to its Zeacom Communications Center (ZCC) platform from Booth #540 at the upcoming 2011 Microsoft Worldwide Partner Conference in Los Angeles, July 10-14.
Earlier this year, Zeacom, a Microsoft Gold Certified Partner, NEC Platinum Partner, Cisco (News - Alert) Premier Partner, and part of the Avaya DevConnect program, announced that ZCC would interoperate with Microsoft (News - Alert) Lync.
“We are excited to participate in WPC as both a sponsor and exhibitor, and look forward to raising awareness of Zeacom’s unique offerings and suitability for today’s marketplace,” said Miles Valentine, Zeacom CEO.
“For Lync-powered systems, Zeacom contact center solutions provide enterprise-class functionality, end-to-end support, and the ability to work seamlessly with Avaya, Cisco and NEC (News - Alert). Clearly, Zeacom is an ideal partner for this community.”
Since 1994, Zeacom has been developing Contact Center, Business Process Automation and Unified Communications solutions for nearly 20 years. With offices in the United States, United Kingdom, Australia and New Zealand, Zeacom serves more than 3,500 customers across the globe. The company's mission is to provide business communications solutions that improve efficiency and enhance customer service.
Want to learn more about the latest in communications and technology? Then be sure to attend ITEXPO West 2011, taking place Sept. 13-15, 2011, in Austin, Texas. ITEXPO (News - Alert) offers an educational program to help corporate decision makers select the right IP-based voice, video, fax and unified communications solutions to improve their operations. It's also where service providers learn how to profitably roll out the services their subscribers are clamoring for – and where resellers can learn about new growth opportunities. To register, click here.
John Lahtinen is Community Development Editor for TMCnet. He has more than 15 years of combined professional and educational experience involving news, education, and marketing. John holds a master's degree in journalism from the S.I. Newhouse School of Public Communications at Syracuse University and a bachelor's degree in English from the State University of New York at Plattsburgh. To read more of his articles, please visit his columnist page.
Edited by Jennifer Russell