3CLogic (News - Alert), a provider of cloud based call center operations services, announced that it is empowering the business of USHEALTH Advisors (USHA), the national health insurance distribution arm of USHEALTH Group.

Following the hosting of 3CLogic's call center operationson Amazon Web Services (News - Alert), the insurance firm has experienced increased business growth and expansion. USHA representatives can be added or set up, and they can make calls to prospects all within a matter of hours. The easy deployment option saves time compared to lengthy deployment cycles of premise based call centers.

“Since deploying 3CLogic's Contact Center solution, we are presented with an endless opportunity for business and sales growth,” said Bill Shelton, vice president of USHA, in a statement.

According to Shelton, 3CLogic's call center operations solutions provide them with an easy-to-use and simple-to-manage user interface for representatives and their supervisors. As a result, the company is able to offer exceptional insurance products and services to self-employed individuals and small business owners.

3CLogic's call center operations software also enables the insurance firm to hire remote agents. Having a contact center hosted in the cloud allows agents to work from their homes or remote locations, while still being part of the same virtual call center.

“With our innovative Virtual Telephony Application Grid (V-TAG) architecture, 3CLogic has changed the dynamics of the contact center industry with respect to driving down cost and providing tremendous flexibility to clients such as USHA. We are thrilled to see USHA's business performance go up with our Cloud based Contact Center service,” said Raj Sharma (News - Alert), president and CEO of 3CLogic, in a statement.

3CLogic's call center operations software also offers scalability and flexible customization capabilities. The user interface is optimized to fit the business needs of the insurance industry.