Call Center On Demand Featured Articles

Global Provider Omega Direct Response Transcends Geography with Five9

October 22, 2008

By TMCnet Special Guest
,


Omega Direct Response Inc. is an 11-year old global provider of outsourced call center services. “We specialize in inbound, outbound and multilingual customer contact at every stage of the customer lifecycle, said Bharat Hansraj, CEO of Omega Direct Response.” Omega’s delivery centers in Canada, Mexico, Brazil and the Philippines provide state of the art customized solutions for clients demanding service excellence. With expansion plans for Central America, Europe, and the Middle East, Omega can design and implement a global spectrum of call center initiatives that include customer care, sales and help desks, and outbound campaigns with in language services in Spanish, French, Mandarin, Cantonese, Hindi and other languages.
 
With previous experience in premises-based and hosted dialers, Omega’s IT Director, CFO, and CEO charted a course for adopting a new, robust call center infrastructure from a company aligned with their vision. Read more HERE.

TMCnet publishes expert commentary on various telecommunications, IT, call center, CRM and other technology-related topics. Are you an expert in one of these fields, and interested in having your perspective published on a site that gets several million unique visitors each month? Get in touch.

Edited by Stefania Viscusi