Call Center On Demand Featured Article
Global Provider Omega Direct Response Transcends Geography with Five9
October 22, 2008
Omega Direct Response Inc. is an 11-year old global provider of outsourced call center services. “We specialize in inbound, outbound and multilingual customer contact at every stage of the customer lifecycle, said Bharat Hansraj, CEO of Omega Direct Response.” Omega’s delivery centers in Canada, Mexico, Brazil and the Philippines provide state of the art customized solutions for clients demanding service excellence. With expansion plans for Central America, Europe, and the Middle East, Omega can design and implement a global spectrum of call center initiatives that include customer care, sales and help desks, and outbound campaigns with in language services in Spanish, French, Mandarin, Cantonese, Hindi and other languages.
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With previous experience in premises-based and hosted dialers, Omega’s IT Director, CFO, and CEO charted a course for adopting a new, robust call center infrastructure from a company aligned with their vision. Read more HERE.
Edited by Stefania Viscusi