Nowadays, it has become a must for many businesses to record their calls to comply with various regulations or for best business practices. The caveat is these compliance regulations and industry-related business practices need the recordings to be encrypted and secured.
To help companies overcome such issues, Versadial Solutions, a Call Recording Company, has announced that it is now offering its end users the capability to encrypt their business telephone calls. The company is currently offering 256-bit encryption on all audio recordings performed by their call recording software.
Versadial’s call recording solution is built with robust components such as VSLogger and Adutante. These components take security to the next level by blocking anyone from accessing the recordings. VSLogger is basically a server that records all audio and can be configured to keep all recordings on the server, or routinely upload the recordings to Adutante.
Adutante works as a recording management server that makes use of a browser-based user interface and can access multiple VSLoggers from one centralized location. This way, each VSLogger server helps users to encrypt their files locally, and when playback is requested via Adutante, the recording is un-encrypted and cached within the Adutante server. To offer extra security, the recording is removed after a set time from the cache and must be requested if the user wants to listen again.
Apart from featuring a user-friendly interface, Versadial has included a vault protection feature that ensures that no third party gets to access the recordings. The recordings are stored in a safe drive and a single access key is provided to the administrator.
Although vaulted recordings are accessed via the Adutante user interface, the recordings cannot be played back until the vault has been opened. This is ideal for businesses that need to store recordings for a given period of time before they may be removed completely.
Versadial encryption is currently available to American and Canadian customers.
Edited by Rory J. Thompson