Call Center On Demand Featured Article

Five9 Network Systems Deploys ioDrive Technology

By Rajani Baburajan
TMCnet Contributor

Five9 Network Systems (Five9NS), a provider of call center on demand solutions, announced collaboration with Fusion-io (News - Alert), a pioneer in next generation storage memory platform for data decentralization.

The partnership enables high-density deployment of Fusion ioDrive technology integrated into Five9NS “S” series platform.

The Five9NS “S” series platform with ioDrive Duo and ioDrive Octal products is now available to Five9NS Channels in the Telco, Healthcare and Government / Defense Systems markets.

Five9NS “S” series platforms enable Five9NS Channel Partners to pursue new interactive, networked applications demanding high performance. They are available in either a 2U or 4U chassis with mixed choice of Fusion’s ioDrive, ioDrive Duo and ioDrive Octal.

The new system features a minimized footprint- up to 20TB non-volatile ioMemory delivering 2.1M+ IOPS in a slim space saving 2U rack mount package. Called as the new building block for data center applications, Five9NS “S” series offers 100 times the density of traditional RAM (News - Alert).

The system reduces physical and thermal limitations of traditional storage media and offers highly scalable memory, accelerating data intensive applications performance while diminishing the impact of the most demanding workloads.

Promising an average 15:1 server consolidation ratio, Five9NS “S” series platform reduces operational cost by reducing expensive legacy storage infrastructure. It also reduces power and cooling expenses.

“Fusion-io is pleased to work with strategic Alliance Members like Five9 (News - Alert) to offer customers appliances that can be tailored to suit the needs of their individual organizations, while at the same time increasing the reliability and efficiency of their IT infrastructure,” said Jim Dawson, EVP Sales for Fusion-io, in a statement.

“We believe that the high-performance, low latency “S” series systems bring flexibility, scalability and reduced capital and operational expenditures to enterprise organizations to meet increasingly demanding needs, while working within their IT budgets,” Dawson added.

Recently Fusion-io announced that cloud-based help desk services provider Zendesk has deployed Fusion's ioMemory to meet its growing performance needs. By decentralizing its most active data from storage to the server where it is processed, Zendesk tripled the data set size its database could support.