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 ‘Tis the season, and chances are your call center agents are working extended hours to handle the seasonal volume peaks that mark the end of Q4. So, in the spirit of good will towards men and all that jazz, why not take the comfort of your fellow cube denizens into consideration for which ever non-denominational gift giving winter time celebration you’re observing this year. Stock your call center with comfortable and productivity inducing furniture this holiday season and you’ll keep the cheer alive all year round, it’s the gift that keeps on giving!

Comfortable ergonomic chairs can help reduce the fatigue that your agents will experience over extended working hours, improving focus and reducing physical strain. Ergonomic designs take each body curve and contour into consideration, offering maximum support that can ease stress on the back, shoulders and arms. The stress of the holidays is something that all call center agents know well, having the ability to sit back in comfort can make those extra hours a little bit more tolerable.

If you really want to make the elves in your workshop contented, remember that ergonomics plays a role in selection of all furniture not just the right chair. You’ll get more out of furniture that can be adjusted to fit a number of unique users. Adjustable monitor stands can reduce eye strain and soft light supports a calmer work environment. Customizations that take height, seating preference, lumbar support, height and width into consideration will make each workstation fit the agent like a festive pair of socks, and will boost morale the whole year round.

Your agents work hard for you this time of the year, make their work-lives a little bit easier to manage by taking these considerations into account. For more recommendations on furnishing a work environment that makes every agent cozy, comfortable, calm (even through the hectic holiday hullabaloo), check out call center furniture maker Interior Concepts’ website.

Chris DiMarco is a Managing Editor for TMCnet. He holds a master's degree in journalism from Quinnipiac University. Prior to joining TMC (News - Alert) Chris worked with e-commerce provider Suresource as a contact center representative and development analyst. To read more of his articles, please visit his columnist page. Follow him on Twitter (News - Alert) @cpdimarco.

Edited by Juliana Kenny