Given the significance of human capital in industry, it’s important that it be managed successfully if organizational goals are to be achieved. That’s why companies like vRide, which focus on delivering a person-centric user experience and exceptional customer support, have resorted to using Ultimate Software’s unified people management solutions –UltiPro -for its end-to-end HR, payroll and talent management functionality.
“It's great news when we partner with dynamic companies like vRide. This organization understands how the best technologies are ones that are designed to engage people and help them work better," said Chris Phenicie, chief sales officer at Ultimate Software.
Unified human capital management (HCM) solutions are generally regarded as being instrumental in increasing motivation and improving job satisfaction, and a well leveraged HCM solution can well extend beyond job satisfaction to customer satisfaction and revenue.
"UltiPro's unified HCM is delivered in one consistent, easy-to-manage, easy-to-use solution, and we often hear from our customers that Ultipro is technology that their people want to use,” noted Phenicie.
vRide, intent on staying at the cutting edge of leading trends, went live with Ultimate Software's UltiPro solution in December 2013. It has evolved from the automation of repetitive tasks such as payroll to bottom-line driven processes aimed at aligning human capital with corporate strategy.
Ultimate's cloud technology appeared to be a perfect fit as it provided vRide a great opportunity of having one system of record to manage all of its people-related data. Ultimate Software’s Ultipro addresses all HR needs, regardless of whether it’s a HR director, payroll professional, an executive, a hiring manager or a supervisor using the solution—the company is also firmly committed to sustainability strategies in its own business practices is a plus point.
Mark Buzby, director of HR systems and reporting at vRide was also impressed with Ultimate's excellent customer support.
"We now have a single service representative who takes care of our company. Our teams have direct, immediate access to our support representative,” observed Buzby.
With UltiPro’s single-solution HCM, vRide has been experiencing improved efficiencies through centralized workforce information, and has seen a high adoption rate among Ultimate’s associates.
“We're very pleased that vRide is benefiting from our sophisticated HCM functionality as well as our responsive customer services," observed Phenicie.
Today, if organizations want to succeed, HR needs to emerge from a ‘sticky past’ and adopt trending solutions that help get great hires and retain employees. UltiPro seems to be a good bet.
Edited by Maurice Nagle