TMCnews Featured Article

Businesses like orders; but they do not like the routine task of processing them. To be more specific, they would readily pay for an automated order processing solution that does all the mundane jobs for them and does it right every time.

One more such company seeking the automation of order automation process is Parts Town. Recently, the company selected Esker’s (News - Alert) Order Processing automation solution to automate every phase of its order management process.

Parts Town is not new either to automation or to Esker. Last year, Parts Town had made use of Esker’s Accounts Receivable automation solution and discovered that it could get rid of the manual steps related to processing 30,000 invoices. Now, with this new process, the company can derive complete benefits of Esker’s automation capabilities (e.g., OCR, automatic routing for approval, flexible forms, etc.).

Fully automating its order management system will help Esker to manage increasing order volumes without having to add more staff. Naturally, the efficiency will be increased and processing errors will be reduced. The employees in the company can also see real-time order processing and react accordingly. 

Steve Smith, U.S. Chief Operating Officer at Esker said: “More businesses are starting to realize just how beneficial document process automation can be on a broader scale. And there’s a greater chance of maximizing those benefits and creating more value when it’s all managed through one shared platform rather than separate components. This is a great example of what can be accomplished by using a unified cloud platform like Esker’s — processes can be automated as needed with virtually no disruption to the business.

Various solutions provided by the company are registering impressive growth. Recently, the company announced that it witnessed 66 percent revenue growth last year on its Software-as-a-Service products. According to the company, this growth is a testimony to its leadership position in on demand document automation solutions and SaaS (News - Alert).