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September 13, 2011

BancTec Showcasing iBPO at Gartner Outsourcing Summit

By Anil Sharma, TMCnet Contributor

BancTec, providing global business process outsourcing (BPO) for financial transaction automation and document management, is showcasing “Intelligent BPO” (iBPO), a smarter way to outsource, at the Gartner (News - Alert) Outsourcing & Vendor Management Summit in Orlando this week.

The Gartner Outsourcing & Vendor Management Summit is an event that provides a comprehensive view of the entire outsourcing market — infrastructure, application and business process outsourcing, global delivery and the use of offshore providers, as well as issues and trends about new delivery models, such as SaaS (News - Alert).

The summit provides unbiased, road-tested advice and best practices necessary for setting outsourcing strategies and objectives, evaluating and selecting the right service providers and managing relationships with them.

“Companies that choose Intelligent BPO with BancTec aren’t satisfied with the easy-to-achieve returns of labor arbitrage. They want something fundamentally more valuable,” said Sue Barnhill, director of portfolio marketing for BancTec, in a statement.

Barnhill said that with iBPO offerings, BancTec’s objective is to address the root causes of process inefficiency – yielding improvements that can enrich the customer’s bottom line for years to come.

Officials with BancTec said that iBPO leverages the company’s proprietary IP and deep vertical expertise to help clients achieve lower costs, reduced business risk, enhanced customer service and improved business intelligence.

Company officials pointed out that BancTec’s iBPO services encompass payment processing, claims processing, accounts payable and receivable, inbound mail processing, and healthcare revenue cycle management.

The company offers focused, flexible services tailored to the financial services, manufacturing, utility, government and healthcare sectors.

Earlier this month, BancTec announced that it has added a Multi-Pocket Stacker for the IntelliScan XDS, the company’s premium multi-application, high-speed, mixed document scanner. Developed for markets where space is at a premium, BancTec provides a compact single module with five out-sorting pockets.

Want to learn more about the latest in communications and technology? Then be sure to attend ITEXPO West 2011, taking place Sept. 13-15, 2011, in Austin, Texas. ITEXPO (News - Alert) offers an educational program to help corporate decision makers select the right IP-based voice, video, fax and unified communications solutions to improve their operations. It's also where service providers learn how to profitably roll out the services their subscribers are clamoring for – and where resellers can learn about new growth opportunities. To register, click here.


Anil Sharma is a contributing editor for TMCnet. To read more of his articles, please visit his columnist page.

Edited by John Lahtinen



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