Business Process Automation Featured Article

Digital Automation Pen and Paper Technology Enlisted by Tech Electronics

December 06, 2010

Anoto Group is one of the global leaders in digital pen and paper technology. ExpeData is an innovative software company and one of the global leaders in digital writing. The companies recently announced that Tech Electronics will be providing their field technicians with digital pen and paper technology in order to automate paperwork, speed up access to information in SharePoint, and to reduce their billing cycle time.


As an independent provider of commercial communications systems for business, industry, government, healthcare and education Tech Electronics specializes in designing, installing, and maintaining telephone systems, fire alarms, security systems and sound systems.  

In a press release, Kay Pinner, director of Organizational Development of Tech Electronics, said, “We are now able to get orders invoiced within two days of the work being performed. This means we are able to bill faster and not only that, the project time reporting piece has also improved job costing. Currently, we are programming the solution for use in the payroll department and are very enthusiastic about the opportunities this technology offers for other areas of our business, such as inventory and materials control.”

Backed by the powerful ExpeData digital writing platform, Anoto’s digital pen and paper technology creates striking workflow efficiencies such as:

Minimal Training Required: Workers don’t need to learn anything new, as they do with laptop or tablet PC-based applications. They simply use the same information “system” they’ve always used: pen and paper.

Improved Cash Flow: Digital pen and paper enables real-time capture of data, allowing for faster processing of revenue-generating activities.

Increased Efficiency: Data availability changes from weeks (paper-based forms) to minutes or even seconds, allowing the data to be ready for processing as soon as the user fills in the information in the field.

Reduction in Information Loss: A digital pen and paper system notifies field-service workers immediately if data is incomplete. This means data problems can be fixed on the spot, rather than through retroactive activities. There’s also no longer the need for manual data entry in the office, preventing additional errors.

Back-up Included: As with traditional pen and paper, hard copies remain available as backup documents.

In a statement Pietro Parravicini, CEO of Anoto, Inc., said, “Tech Electronics is an impressive example of a company that has fully embraced the advantages of digital pen and paper technology to streamline processes. The solution is a proven cost-effective way to capture data in real-time and has the flexibility to be used across multiple divisions of any organization.”

Doug Patterson, vice president of Business Development for ExpeData, said, “ExpeData is leading the way in the development of digital writing solutions that address the needs of diverse business customers. Digital writing provides a new dimension in enterprise workflow optimization. Tech Electronics is a great example of a company that has embraced the technology to its fullest and is reaping the rewards of better efficiencies and bottom line results.”


Calvin Azuri is a contributing editor for TMCnet. To read more of Calvin’s articles, please visit his columnist page.

Edited by Jaclyn Allard

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