Business Phone System

Business phone system provider Nuvio (News - Alert) Corporation said it has sent an open letter to the President of Cisco-Linksys, Charles Giancarlo, asking that company to help ensure a smooth transition to Nuvio’s VoIP service for former SunRocket customers.

 

More specifically, Nuvio is asking for Linksys (News - Alert) devices to be unlocked so that SunRocket customers, now without service, can use those devices with a different provider.

 

Nuvio noted that, because Linksys has not unlocked the devices, SunRocket (News - Alert) customers are left stranded without the ability to switch to an alternative provider, or even to call 911 using their devices.

 

“Sunrocket customers paid for these devices and should have the ability to choose which service provider they want to use, either Nuvio or others,” said Nuvio CEO Jason Talley, in a statement. “We have requested specific codes to unlock these devices and so far have been rebuffed by Linksys.”

 

Joe Woodbury, Nuvio’s director of marketing, added: “We have asked Linksys to do the right thing and help out these stranded SunRocket customers. Their lack of cooperation is furthering the frustration of SunRocket customers and could create life-threatening situations in the event of an emergency.”

 

To learn more about Nuvio’s services, please visit the company’s TMCnet.com channel, Business Phone System.

 

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