It’s no secret reliable, robust and secure connectivity is vital to all industries and verticals. But when you’re an organization promising life-saving treatments to patients, an unfailing service is all the more important.

 Be the Match Foundation – an organization helping patients with leukemia, lymphoma, sickle cell and other diseases get the bone marrow transplant they need – has its sights set high. To date, Be the Match performs 5,000 mission-critical bone marrow transplants per year, which equates to 10 to 15 on a daily basis. By 2015, the foundation is aiming for that number to jump to 10,000, or 30 operations per day.

In order to accomplish this, Be the Match enlisted tw telecom (News - Alert), a worldwide vendor of managed services offerings, including converged and IP VPN services, and a top-three business Ethernet provider in the U.S.

“We needed something very quickly. We were running out of capacity in our current facility. We had heating issues, cooling issues, power issues,” Kyle Nelson of Be the Match Foundation said in a video testimonial. “tw telecom has provided that reliable foundation for us, and peace of mind to know that someone else has that managed service that we are putting our large mission-critical systems in.”

According to company officials, tw telecom has successfully connected more commercial buildings to its fiber network than any other communications provider in the market. Thanks to its robust metro fiber networks and ownership of one of the 10 most interconnected IP backbones globally, tw telecom is capable of supporting mission-critical enterprise applications and delivering high-quality customer experiences and improved business productivity.

In addition to gaining access to its billing and invoicing components, tw telecom also connected Be the Match to a regional site that would provide the organization with an additional disaster recovery element. Now, Be the Match receives 24/7/365 monitoring from tw telecom’s team of engineering experts housed in the company’s National Operations Centers.

This, in turn, has enabled Be the Match to not only expand its business, but find complete peace of mind in being capable of one day fulfilling its transplant goal.

“It’s all about the patient. We’ve got this goal of 10,000 transplants by 2015. We needed a service provider like tw telecom to come in here and provide a service for us that’s flexible, reliable and that we can grow with,” said Nelson. “We are very satisfied with the tw telecom service that they have provided us. They provided us a reliable, stable and speed to market service that we can really grow our business with.