Global Connect (News - Alert), a provider of cloud-based dialing and communication services, and Global LiquidEdge Solutions, a provider of collection scores and workflow optimization solutions, recently launched the first fully integrated score-based auto dialer solution from the cloud, called Global2.

This easy to use technology greatly expands dialing functions to Global Connect customers—all from the cloud. The Global2 auto dialer helps to drastically reduce overall call expenses by integrating Global Connect's hosted dialing solution and best time-to-call reporting, with Global LiquidEdge's collection scores and call-sloping capabilities.

"The use of collection scoring and call sloping strategies, coupled with the utilization of an effective auto dialer program, will prove to be a key differentiator in this market. We are excited to be partnering with a company such as Global LiquidEdge," remarks Darrin Bird, chief operating officer of Global Connect.

Global2 quicklt analyzes clients' dialer lists, scores them for collectability, and then dials the numbers provided with precision and appropriate frequency, according to a press release.

In the past, dialer managers had to manually build files requiring outside scoring providers that need multiple steps to be completed. With Global2, users can now upload the entire file to Global Connect's cloud and let the system do the work for me. The file will then be auto dialed, depending on the collectability of the account.

The release stated that users that implement Global2 in business operations can expect liquidation improvement of up to 80 percent, with a 40 percent increase in payers.

"We are very excited to team with an industry leader such as Global Connect. Together we offer very compelling solutions for collection call centers to improve their collections," stated Rick Wittwer, president of Global LiquidEdge. "Now a call center can target accounts most likely to pay, dial them at the best time to call, and apply call sloping to optimize each call made."