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March 08, 2011

Tennessee Names Next Generation 911 Services Communications Provider

By Anil Sharma, TMCnet Contributor

TeleCommunication Systems, Inc. (TCS), a major player in reliable and secure mobile communication technology, has been selected by State of Tennessee for next generation 911 services.

TCS claims to be the first company in the nation to build a NG911 services solution using a state's existing Internet Protocol (IP) network and implementing a flexible architecture that allows seamless interoperability with other vendors' products and services.

"Tennessee is taking a significant step toward building a next-generation solution that allows us to convert existing E911 services to IP-based technology," said Lynn Questell, executive director of the Tennessee Emergency Communications Board, in a statement.

Questell said that TCS's participation in this project will result in a cost-effective solution that meets the state’s immediate and critical requirements while establishing the capability to provide additional NG911 services down the road.

"The State of Tennessee has maintained a reputation as one of the top states in the U.S. for telecommunications innovation, and this emergency services integration project serves to advance this impression," said Chris Nabinger (News - Alert), senior vice president of service bureau operations for TCS.

Nabinger said that thanks to this initiative citizens will be able to use all forms of communication, including text messages and video, during times of crisis.

“Importantly, the solution that Tennessee is implementing with TCS allows the state to efficiently and seamlessly improve its 911 services without having to overhaul its existing infrastructure," he said.

TMCnet in February reported that TCS announced the global launch of TCS Family Locator and TCS Workforce Locator.

Officials with TCS said that these cloud-based applications that enable on-demand access to value-added services now work across all networks and handsets worldwide, enabling wireless operators to expand their value-added services (VAS) and increase the average revenue per user (ARPU) from their consumer and business customers.

Anil Sharma is a contributing editor for TMCnet. To read more of his articles, please visit his columnist page.

Edited by Jaclyn Allard

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