Aria Systems Helps ENet with Aria Billing Cloud for Enhanced Telecom Services

By Stefania Viscusi July 02, 2024

Aria Systems (News - Alert), which helps enterprises to drive subscription and usage-based revenue, has announced the successful implementation of Aria Billing Cloud at ENet, a telecommunications provider based in South America's Guyana.




This deployment, integrated within the Salesforce Communications Cloud as part of the AI-Optimized Concept-to-Care solution, enhances ENet's service offerings and customer experiences and completed in just over a quarter.

ENet can now introduce a range of new services, including internet and cloud telephony (while streamlining billing operations with custom automated order-to-cash processes).

Aria Billing Cloud, which automates complex usage and subscription billing, is highly regarded by industry leaders and research firms. Companies such as Adobe (News - Alert), Comcast, Experian, Subaru, and Telstra rely on Aria Systems to drive revenue growth and customer-centric strategies through agile billing solutions.

According to company officials, the project included custom automated order-to-cash processes and innovative payment and banking options specifically designed for ENet's customers in Guyana.

“Our collaboration with Aria has been extraordinary, allowing us to quickly launch new internet and cloud telephony services, while elevating the customer experience,” commented Vishok Persaud, ENet's CEO. “This future-ready solution equips us with a diverse range of billing capabilities and automation that are foundational for sustained innovation and agility.”

Many telecommunications providers are already leveraging the joint Aria-Salesforce solution including AT&T (News - Alert) Gigapower, Telstra, and Liberty Latin America, among others.

“We are immensely proud of our collaboration with ENet,” also said Tom Dibble, President and CEO of Aria Systems. “Together with Salesforce, we stand poised to redefine the business support system landscape, setting new benchmarks for efficiency, scalability, and customer satisfaction.”




Edited by Alex Passett
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