FluentStream Partners with sipVine to Enhance Cloud Communications for SMBs

By Stefania Viscusi June 07, 2024

Cloud communications provider FluentStream announced a strategic partnership with VoIP provider sipVine to acquire the company’s voice customers and transition them to its advanced Unified Communications (News - Alert) as a Service (UCaaS) platform. SipVine's management and support teams will continue to provide service during the transition to ensure a smooth and seamless migration.

This strategic move offers numerous benefits to sipVine’s customers, who will now have access to FluentStream’s award-winning customer support and an array of over 100 communication features. FluentStream's UCaaS platform supports various work environments, including on-premises, hybrid, and remote setups, catering to the diverse needs of todays modern businesses.

“FluentStream offers an impressive array of business voice services that allow small and midsize organizations to scale as needed and accommodate a variety of needs for mobile professionals, work-from-home employees, and those who work on-site,” said Robert Conner, CEO of sipVine. “By transitioning to FluentStream’s UCaaS platform, customers will have access to progressive capabilities, flexibility and control, along with a highly responsive customer service team to support their success.”

With FluentStream’s UCaaS platform, sipVine customers can manage their business phone preferences through a convenient, intuitive web portal or the FluentStream Mobile app. Administrators also have the ability to control organizational and user-specific settings the Admin app. Users can customize their work environments according to their unique needs, improving productivity and satisfaction.

Customers will have access to 24/7 U.S.-based support and an extensive online knowledge library, providing quick access to answers and resources necessary for maintaining business continuity while they transition to the new platform.

“SipVine has established itself as a well-respected provider of VoIP services over its nearly 20 years in business,” said Cass Gilmore, CEO of FluentStream. “We are honored to welcome their customers to our UCaaS platform and carry forward our mutual focus on providing concierge-style support to all of our customers.”

Edited by Greg Tavarez
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