Next-Generation Communication Unleashed: Windstream Enterprise Transforms VoIP with Azure

By Greg Tavarez May 11, 2023

The hyper-connected business landscape seen today makes failproof and reliable voice and data solutions indispensable. Why? The answer is simple. They facilitate effective communication, seamless information exchange, support remote work, enhance customer support, ensure business continuity, enable scalability and flexibility and prioritize security. Investing in robust voice and data solutions is essential for businesses to thrive in this interconnected digital age.




With that, Windstream Enterprise recognizes that voice solutions evolved beyond legacy access technology. Traditional methods such as time division multiplexing, DS1 and DS3 Access and copper-based services like plain old telephone services no longer meet the requirements of modern business communications and the need for seamless remote collaboration.

With Windstream (News - Alert) Enterprise's Dynamic IP, businesses effortlessly scale their communications with minimal infrastructure investment. As a managed service, Dynamic IP is fully operated and maintained by Windstream Enterprise (News - Alert), with a dedicated team of technology experts providing strategic planning, design, and round-the-clock support.

In a recent move that represents the latest in a series of investments made by Windstream Enterprise to bolster the value of its cloud-based communication services for customers, Windstream Enterprise announced the successful migration of its VoIP platform to Microsoft's Azure for Operators clustered Call Feature Server.

In collaboration with Microsoft (News - Alert), this expansion builds upon Windstream Enterprise's Dynamic IP solution, a versatile VoIP platform that supports multiple call paths, including analog, SIP turning, and PRI. By leveraging existing network infrastructure with flexible bandwidth, customers ensure multiple levels of redundancy, enabling their businesses to operate smoothly without unplanned downtime caused by network outages, human or system errors or cyber threats.

Furthermore, the solution seamlessly integrates with Windstream Enterprise's WE Connect customer portal, offering clients a single-pane-of-glass view to self-manage their network, communication needs and assets.

“With this move to the Microsoft Azure for Operators VoIP platform, we are ensuring customers are on the most advanced, leading-edge technology so they can unlock their own revenue and profitability potential," said Art Nichols, Chief Technology Officer of Windstream Enterprise. "This investment is about giving our customers the technology, support, and constant innovation they must have to drive their businesses forward."

Windstream Enterprise customers are already benefiting from the seamless integration between Azure for Operators offerings and Windstream Enterprise, enabling them to collaborate effortlessly across voice and data solutions.

With the migration to Microsoft Azure for Operators, Windstream Enterprise reinforces its position as a trusted partner in delivering technology solutions, such as its VoIP solutions as well as its SASE and SSE cybersecurity offerings used by various industries.

"Cloud-ready voice and data integrations are essential for almost all businesses operating in our hybrid workplace and always-on world," said Austin Herrington, Vice President of Product Management at Windstream Enterprise. "By partnering with technology providers like Microsoft, we help our customers shed burdensome legacy technology and continue moving toward their goals."




Edited by Alex Passett
Get stories like this delivered straight to your inbox. [Free eNews Subscription]
SHARE THIS ARTICLE

Latest Broadband Forum Specification Unleashes Network Flexibility, Agility and New Features

Technical Report-459 provides improved resiliency, scalability, and faster deployment times for operators. It will also provide more reliable and consistent services for end users.

Read More

Logitech Introduces Rally Bar Huddle for Better Small Meeting Experiences

Logitech has released a new Rally Bar Huddle that is focused on delivering equitable video conference meetings with ease.

Read More

UniVoIP Brings Teams Voice Integration to the Telarus Supplier Portfolio

UCaaS provider UniVoIP has joined the Telarus supplier portfolio, bringing its voice solutions for Microsoft Teams to the Telarus partner community.

Read More

Samuel Wilson Set to Lead 8x8 into the Future

Finally, 2 years after the departure of longtime CEO Vik Verma, 8x8 hopes it has found a new CEO who will successfully lead it to new growth in a crowded UCaaS market.

Read More

Phone Calls Are Still Key for Customer Acquisition

Ruby uncovered that phone calls are still key when it comes to addressing customer concerns in real-time and understanding changing business realities.

Read More