Unified Communications

Tadiran Telecom Reinvents Itself with Aeonix

By Paula Bernier, Executive Editor, TMC  |  December 05, 2013

Tadiran (News - Alert) Telecom recently made available release 2 of its Aeonix software-based unified communications and collaboration solution. The company also revealed it has signed on several new partners.

New with this release of Aeonix is an HTML5-based dispatch console, which users can employ to manage their networks from any device, like a tablet or smartphone.

Lindsay Kintner, vice president of engineering at Tadiran Telecom, tells INTERNET TELEPHONY that the company is taking all its applications from .NET to HTML5. As a result, those applications can load on Apple (News - Alert), Windows, or whatever environment, he says. Offering one set of applications that work in any environment means the end user doesn’t have to physically deploy anything on the machine, upgrades are automated and centralized, and it’s easier for third-party developers to add to the solution with new capabilities.  

"This is the key direction and differentiator for our products," says Kintner. "The emphasis is being placed on pure web solutions, and moving toward utilization of WebRTC technology. These ongoing improvements allow for swift and cost effective remote use and increased survivability."

With Aeonix R2, Tadiran also significantly increases the solution’s capacity, upping support from 15,000 to 25,000 users; offers fault tolerance by replicating databases everywhere so that users are able to maintain communications even in the event of the loss of a WAN connection; enhances security; delivers full integration with applications such as the Aeonix Contact Center; and provides additional functionality for SIP phones, such as silent monitoring, zone paging, group muting in audio conferences, and call preemption.

Aeonix already features integration with Lync, and will have integration with Lync 2013 by the end of the year.

As for the new relationships mentioned above, Tadiran Telecom has signed on 10 new channel partners. That group includes Mindlance in India.

"The partnership with Tadiran will enable us to offer an entire gamut of services in the communication sector, and help us develop new innovative solutions that will help companies maintain their voice infrastructure in a more cost-effective way,” says Kamal Sharma, group CIO and IT BU Head at Mindlance. “This will help us increase our market share in this space.”

Tadiran, which has been in business for 50 years, reaches its customers – businesses of all sizes around the world – through its ecosystem of distribution partners, explains Mike Long, marketing manager.

The first product offered by Tadiran Telecom was a PBX (News - Alert) called Coral that it introduced in the mid 1980s. Tadiran Telecom introduced Aeonix, a Linux-based software-only application server than runs on VMware, last year. And now it’s working to bring its Coral users over to the new solution.

Aeonix is already in use by many customers, including major players in the education, power and transportation verticals, among others.

 “It’s a very aggressively priced software only solution designed for distributed networks,” says Long. “It’s very easy and simple to use.”

Tadiran Telecom will come out with release 3 of Aeonix toward the middle of 2014. That release will support WebRTC, and HTML5 web apps for user productivity, desktop, attendant console, and ACD agents.

The company is a privately held partnership owned by Afcon Holdings Ltd., which is part of conglomerate the Shlomo Group. This ownership is relatively new, as is Tadiran Telecom’s CEO and U.S. general manager.

This year and 2012 were critical years for Tadiran Telecom in light of the new ownership, leadership and product direction, says Long. “This is like a relaunch of Tadiran.”

Edited by Stefania Viscusi