Mobile Drives Field Service Productivity at Satellites Unlimited

Tuesday June 11, 2013 2:00 PM EDT/ 11:00 AM PDT

Field service has never been more competitive or faster changing than it is today. Going mobile is a must to stay ahead of the competition, provide improved services, and keep up with ever-increasing customer expectations.

Join us to learn more about how Satellites Unlimited, a leading service provider for Dish Network, is leveraging mobile technology to drive its field service productivity. You will hear from Satellites Unlimited’s David McCrary and Dylan Stafford, Bill Gough of SAP, and Abhijit Purkayastha of SAP partner Element Five Solutions as they tell you:

  • Challenges and opportunities facing field service organizations
  • The mobility journey of Satellites Unlimited – their objectives, approach, and future plans
  • Best practices of initiating a mobile strategy and the proper management for mobile solutions once they are implemented
  • The common obstacles mobility present to the business and simple ways to circumvent those
Satellites Unlimited is a leading provider of installation and service of satellite dishes and related products, headquartered in Birmingham, Alabama. As an exclusive service provider for Dish Network in selected U.S. states, the company is committed to providing the highest level of customer service in the highly competitive telecommunications industry, where service and quality are key differentiators. Satellites Unlimited worked with SAP partner Element Five Solutions on rapid deployment of SAP Afaria to expand use of its field service technicians' tablet devices. In just a few weeks, the company obtained mobile device management services that have dramatically improved technicians' productivity.


David McCrary
IT Director
Satellites Unlimited, Inc.

Dylan Stafford
Network Administrator
Satellites Unlimited, Inc.



Bill Gough
Senior Director of Mobility, Ecosystems & Channels


Abhijit Purkayastha
President and CEO
SAP partner Element Five Solutions



Erik Linask, TMC

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