Effective communication is paramount. That's a pretty safe statement to make, these days; businesses of all sizes rely on clear and efficient interaction with their customers, colleagues and partners to thrive. The challenge is managing multiple communication channels, which can be cumbersome and time-consuming. Fortunately, advancements in technology – like the one we're about to get into – are offering innovative solutions to streamline communication and boost efficiency.
Vodia Networks, a provider of cloud-based unified communications solutions, announced an upgrade to its integration with VoIP.ms, a provider of VoIP communication services. This enhanced functionality enables organizations to better manage voice calls and SMS messages directly through the intuitive Vodia PBX (News - Alert) interface.
Previously, users could only utilize Vodia PBX to make and receive calls using VoIP.ms services. Now, the upgraded integration extends beyond voice communication as it allows users to streamline workflow and unlock more benefits through unified messaging capabilities.
Voice and SMS communication is consolidated. Eliminate the need to switch between separate applications for voice calls and text messages to improve user experience and streamline communication workflows.
Users can effortlessly reach a large audience by scheduling and automating mass SMS campaigns, ideal for promotions, alerts or notifications. Users can also engage with individual customers or groups through personalized SMS messages to build stronger customer relationships and targeted marketing initiatives. Also, gain valuable insights into ongoing SMS campaigns by tracking delivery status and analyzing data.
“This powerful integration empowers businesses to manage all their voice and SMS communication in one centralized location, simplifying operations and boosting efficiency,” said Christian Stredicke (News - Alert), CEO, Vodia.
In addition to streamlining communication, the enhanced integration allows businesses to benefit from VoIP.ms' competitive pricing for voice and SMS services. This combined solution allows organizations to potentially reduce overall communication costs while offering a comprehensive suite of communication features.
“Strengthening our relationship with Vodia, with this newly added capability, reinforces our commitment to bringing scalable and affordable solutions to our customers,” said David Rouleau, CEO at VoIP.ms.
The enhanced VoIP.ms integration with Vodia PBX is available immediately for all existing and new Vodia and VoIP.ms users.
Edited by
Alex Passett
