Enterprise Communications

Enterprise Briefs

By TMC  |  November 02, 2016

Oracle to Purchase NetSuite (News - Alert)

Oracle in July revealed plans to buy cloud company NetSuite for $9.3 billion. The deal is expected to close later this year. Mark Hurd, CEO of Oracle (News - Alert), emphasized the complementary nature of the two companies’ cloud applications, said they “will coexist in the marketplace forever”, and expressed Oracle’s intention to invest heavily in distribution and engineering for both products. NetSuite’s cloud-based business management software is in use by more than 30,000 organizations around the world. It’s a single solution that addresses such business requirements as accounting, e-commerce, engineering change control, finance, global consolidation, human capital management, inventory, material resource planning, payroll, production planning, purchasing, and shop floor control.

YouMail (News - Alert) Launches Free Services

YouMail now offers a free service for hosting and participating in conference calls. Each user receives a dedicated, free conference room. Participants join calls by dialing the host’s cell phone number and pressing 8 when they hear the greeting. YouMail users can host a call by tapping a button in their mobile apps. “Everyone knows how frustrating conference calls can be when you’re multi-tasking or just on the go.  Trying to dial in to lengthy numbers and PINs while driving is not only difficult but can be dangerous,” said YouMail CEO Alex Quilici (News - Alert). “YouMail is excited to introduce the world’s easiest-to-use conference calling service.”

AeroFS Unveils Content-Centric Collaboration

Amium is a new content-centric collaboration solution from AeroFS. “Based on our research into how customers actually used AeroFS in real-world environments, we saw an opportunity to reimagine the file sync and share platform by adding tightly integrated team messaging components, creating a powerful cloud-based product that makes team collaboration easier and more intuitive,” said Yuri Sagalov, co-founder and CEO of AeroFS. “Traditionally, team members collaborate on files through email attachments, links, or other ad hoc means, requiring them to do work and communicate in different places. Amium turns any file into a real-time activity feed and conversation, so teams can have one place for all their discussions about the work and content they are creating.”

BCM One Acquires Cloud Company

CloudStrategies Group Inc., a Microsoft (News - Alert) Gold Partner and cloud computing professional services company, has been purchased by BCM One Inc. The acquired brings years of experience managing customer deployments across the entire Microsoft suite of cloud services including Office 365, Skype for Business and Azure.

Serveurcom Taps Metaswitch

French ISP Serveurcom has deployed Metaswitch’s Business Communications solution to deliver hosted voice and unified communications and collaboration services. The service provider plan to expand its offerings across Europe, selling both directly and through third parties to whom it white labels its services. “After 10 years of reselling business voice services, we decided to deploy our own infrastructure in order to provide a superior customer experience,” said Damien Watine, CEO of Serveurcom.

Enghouse, GENBAND Align for Contact Center Solution

The Enghouse Interactive Contact Center: Enterprise version 9 is now integrated and interoperable with version 11.2 of GENBAND’s Application Server. The combined solution can be deployed in cloud, hybrid cloud, or premises-based environments. This contact center solution from Enghouse provides a flexible omnichannel platform through which users can interact with their customers. It comes with tools to manage and measure customer interactions; these tools can be used in real time or for information and analysis following customer engagements. The GENBAND Application Server, meanwhile, is a full featured, IP-based multimedia communications solution. It supports collaboration, conferencing, instant messaging, mobility, presence, video and voice for tens of thousands of users across various locations. And users can enjoy these capabilities regardless of the endpoints or interfaces they choose to employ.

Edited by Alicia Young