BPA
BPA Featured Articles
Verint Process Assistant decreases onboarding and training costs and time by overlaying existing business processes with automated guidance and script…
12/31/2018
Call tracking is an effective customer service, marketing, and sales tool.
12/13/2018
BPA Expert Call Center Quality Assurance and Independent Analysis allows organizations to focus on coaching and feedback trends instead of listening t…
12/10/2018
This week, Verint announced the arrival of its patent-protected Automated Verification solution providing organizations with end-to-end health of comm…
12/7/2018