Total Connect Now Dental Management SuiteSM (TCNDMSSM) Honored for Excellence in Innovation
Nashua, NH – December 5, 2018 – Unified Office, Inc, a leading managed services provider offering reliable hybrid cloud-based virtual communications services and business analytics to businesses of all sizes, announced today that TMC has named its Total Connect Now Dental Management SuiteSM (TCNDMSSM) as a recipient of the 2018 INTERNET TELEPHONY Excellence Award presented by INTERNET TELEPHONY magazine.
“Congratulations to Unified Office for being honored with an INTERNET TELEPHONY Excellence Award for innovation in IP communications. Total Connect Now Dental Management SuiteSM has demonstrated outstanding quality and has delivered exceptional solutions for its customers,” stated Rich Tehrani, CEO, TMC (News - Alert).
Unified Office provides a highly reliable, high quality, always available voice communications system with unique integrations into the leading dental practice management software platforms such as Dentrix, Opendental and Eaglesoft. More importantly, Unified Office enables dental practices to easily create and modify their own unique workflow choreography and to create their own virtual office communications environment, in addition to providing them with performance analytics and automated appointment confirmation and scheduling.
“Unified Office’s core mission is to help businesses of all types monetize their communications service and solve problems that are unique to them,” said Ray Pasquale, Founder & CEO of Unified Office. “We do this first by providing them with reliable, high quality voice communications, and then layer on top of this communications platform simple, elegant, and easy-to-use value-added services and applications that help them improve the effectiveness of their business operations. We developed TCNDMSSM to help dental practices adapt to the rapidly changing consumer landscape so that they never miss a patient opportunity by never missing a call. This helps them to better service and retain today's impatient customers."
TCNDMSSM is delivered to dental practices in the form of a managed service where Unified Office takes responsibility for all of our customers’ services 24 x7. Dental office staff can now easily forward calls to different locations at different times of the day in order to keep up with their mobile workforce that frequently moves between multiple offices or even within the same office. TCNDMSSM also provides an easy to use centralized administration solution for their communications systems across all of their offices and can be accessed by the device of their choice no matter whey happen to be.
Unified Office has have extended its award-winning communications and analytics platform service offerings to the dental industry with Total Connect Now Dental Management SuiteSM (TCNDMSSM). Total Connect Now? is an easy to use managed business communications service that integrates voice and video communications, messaging, service-level monitoring, business continuity, and business analytics tools into a seamless, high quality, reliable communications service that can be configured to meet the unique needs of any business. Unified Office provides an at-a-glance view of customer service responsiveness in real-time, along with on-demand and scheduled reporting, and real-time analytics for any single or multilocation business. All of this can be viewed, configured and accessed remotely via the Unified Office fully integrated TCN? Operational Management Suite™ (TCNOMS™) web-enabled portal on any device.
About Unified Office
Unified Office, Inc. is a leading provider of SDN-based, hybrid cloud, managed, Voice-over-IP (VoIP) and Unified Communications (News - Alert) services to small and medium-sized businesses (SMBs). Unified Office’s Total Connect Now? service architecture was purpose-built to deliver the highest quality of experience and availability, leveraging the latest in extensible business VoIP communications technology and cloud-based infrastructure to enhance SMB workforce productivity. Their cloud-based intelligent network incorporates Unified Office’s unique adaptive Highest Quality Routing Protocol™ (HQRP™) for end-to-end service quality, and Business Continuity “shadowing” to ensure high availability operation over one or more redundant broadband links.
The Unified Office Visual Performance Suite™ and IoT service platform provides a real-time view of changes in operational performance levels and actionable intelligence for SMBs, store managers and business owners, enabling them to readily determine real-time business performance, take immediate actions, and apply continuous operational improvements. This results in higher customer satisfaction, increased customer retention, and increased revenues and profitability. For more information visit www.unifiedoffice.com.
For more than 20 years, TMC has been honoring technology companies with awards in various categories. These awards are regarded as some of the most prestigious and respected honors in the communications and technology sector worldwide. Winners represent prominent players in the market who consistently demonstrate the advancement of technologies. Each recipient is a verifiable leader in the marketplace.
About INTERNET TELEPHONY magazine
INTERNET TELEPHONY magazine has been the IP Communications Authority since 1998™. Beginning with the first issue in February of 1998, INTERNET TELEPHONY has been providing unbiased views of the complicated converged communications space. INTERNET TELEPHONY offers rich content from solutions-focused editorial content to reviews on products and services from TMC Labs. For more information, please visit www.itmag.com.
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Edited by Maurice Nagle