Latest News

UJET Introduces Multi-Media Text Messaging
UJET unveiled the addition of live multi-media sharing over text messaging. Specifically speaking, the newly added functionality enables in call texti…

By: Maurice Nagle | 12/27/2018

Frost & Sullivan Honors Fusion
Frost & Sullivan honored Fusion with a 2018 North American Hosted IP Telephony and UCaaS Growth Excellence Leadership Award. Riding the momentum of ac…

By: Maurice Nagle | 12/26/2018

InSummary Transcribes Meetings in Minutes
TranscriptionWing unveiled InSummary, a solution that delivers users a digestible transcription of a conference call in minutes. Based on client deman…

By: Maurice Nagle | 12/26/2018

TextBetter, Telinta Pair to Support VoIP Service Providers with SMS
Telinta and TextBetter announced a new partnership bringing together TextBetter's white label service and the Telinta softswitch platform enabling VoI…

By: Maurice Nagle | 12/26/2018

Online Communication Options: Breaking it down to ensure success
While many of the solutions on the market today make collaboration easy regardless of location, not all are appropriate for the same task. So how do y…

By: Special Guest | 12/26/2018

NORAD Knows When Santa Claus is Coming to Town
Avaya announced that this year it will be working with NORAD to track Santa as he spreads cheer around the world. Thousands of volunteers will man the…

By: Maurice Nagle | 12/21/2018

T2M Takes Proactive Approach with ThousandEyes Partnership
Time2Market (T2M) announced a new partnership with ThousandEyes to enable external network visibility, promising improved performance and ensuring an …

By: Maurice Nagle | 12/21/2018

Nureva Integrates HDL300 with Intel Unite
Nureva's HDL300 system is now integrated with the Intel Unite Platform.

By: Paula Bernier | 12/21/2018

Trilantic Turns to Hosted VoIP
Private equity firm Trilantic Capital Partners announced the selection of Votacall for its telephony needs. Triatlantic is responsible for more than $…

By: Maurice Nagle | 12/20/2018

GL Goes Further with PacketScan
GL Communications announced the arrival of an enhanced iteration of PacketScan for wireless IP protocols with traffic recording. The recently upgraded…

By: Maurice Nagle | 12/20/2018

Voxox Appoints VP Wholesale Sales
Voxox announced the appointment of Debi Yphantides to the position of VP of wholesale sales for the cloud communications solution provider. Yphantides…

By: Maurice Nagle | 12/20/2018

Study Highlights UC IT Challenges
A new survey from Osterman Research notes the growth of distributed workforces, remote work and device types is putting forth a challenge for IT. UC D…

By: Maurice Nagle | 12/20/2018

PBXDom Provides Analytical Insight
This week, PBXDom announced an update to its phone system analytics solution, PBXDom. The enhancements entail the promise of interoperability with ove…

By: Maurice Nagle | 12/19/2018

Making the Most of Your Meetings
With the right tools and connections, and a little bit of planning and empathy, businesses can work to ensure that meeting participants have successfu…

By: Paula Bernier | 12/19/2018

The Virtual Office: A More Affordable Place to Set Up Shop
Some companies are reacting to the limited and expensive real estate supply in major markets by locating in nearby cities and/or erecting virtual offi…

By: Paula Bernier | 12/18/2018

Verint Vies for VoC Market Leadership with ForeSee Purchase
Verint announced the completion of a definitive agreement to acquire VoC vendor ForeSee. The acquisition creates a compelling omnichannel cloud VoC po…

By: Maurice Nagle | 12/17/2018

Route Mobile Announces Further Collaboration with Oracle Marketing Cloud
Oracle PartnerNetwork (OPN) member, Route Mobile Limited, unveiled further collaboration with the Oracle Marketing Cloud. The Oracle Customer Experien…

By: Maurice Nagle | 12/14/2018

Compliancy Group Partners with UCaaS Business SkySwitch
Compliance is an important business concern today. In response to this business imperative, SkySwitch has partnered with Compliancy Group.

By: Paula Bernier | 12/13/2018

Verizon Launching RCS
Verizon is launching RCS Chat on the Pixel 3 and 3 XL. RCS is a chat/messaging standard offering functionality that's akin to Apple's iMessage. RCS is…

By: Paula Bernier | 12/13/2018

Empire Powers UC Services with Ribbon's Kandy Platform
As the industry heads into a new year, with rapid and sustained growth in the areas of Unified Communications as a Service for businesses, Ribbon this…

By: Arti Loftus | 12/13/2018