Latest News

Twilio for Salesforce App Enables Out-of-the-Box SMS
The new Twilio for Salesforce app lets customers boost their engagement and communications channels through easy out-of-the-box SMS capabilities.

By: Laura Stotler | 4/3/2019

Telephony Providers Are Becoming Contact Center Solutions Providers
Increasingly, thanks to mergers and acquisitions, VoIP services providers and contact center solutions providers are one in the same. Carlsbad, Califo…

By: Tracey E. Schelmetic | 4/2/2019

HughesON Managed SD-WAN Named 'Top Performer'
Hughes, an SD-WAN Expo 2019 Gold sponsor announced the success of the HughesON brand, as FeaturedCustomers named the firm a Top Performer in the SD-WA…

By: Maurice Nagle | 4/2/2019

Fibrenoire Unveils SD-WAN Addition to Portfolio
Fibreniore, a Videotron subsidiary company and connectivity provider announced the addition of VeloCloud's VMware SD-WAN to its portfolio. The softwar…

By: Maurice Nagle | 4/2/2019

Evolve IP Buys Jog.ai, Ramps Up Call Recording Capabilities
In a move to further bolster its call recording and cloud communications offerings for customers, Evolve IP as announced the acquisition of speech ana…

By: Stefania Viscusi | 4/2/2019

New Mitel App Offers Mobile Communications for Small Business Users
Business communications leader Mitel introduced a new MiVoice Office Mobile Application. The cloud-based tool is targeted specifically for small busin…

By: Stefania Viscusi | 4/2/2019

Patton VoIP Products Validated with Skype for Business
Patton's SmartNode VoIP offerings have been validated for interoperability with Microsoft's Skype for Business.

By: Laura Stotler | 4/2/2019

UC Network Management Week in Review: UCaaS, Video Conferencing, Nectar & More
Communications is a vital component to businesses of all shapes and sizes. So, while your company chooses to deploy a future-forward, feature-rich uni…

By: Maurice Nagle | 3/30/2019

Raccoon Sends Downtown Hartford into Darkness
Several blocks in downtown Hartford went dark around 8:00pm Wednesday evening when a transformer explosion caused a power outage in Connecticut's capi…

By: Erik Linask | 3/29/2019

Viavi Solutions Selects Gemalto for Software Licensing Management
Viavi Solution touts global leadership in communications test and measurement and optical technologies. Embracing the SaaSy reality of today, Viavi ve…

By: Maurice Nagle | 3/29/2019

Video Conferencing Monitoring Solutions Essential for Success
A comprehensive video conferencing monitoring and management solution ensures systems perform flawlessly.

By: Laura Stotler | 3/29/2019

Software License Management Keys
Software license management entails three key tenants, centralization, automation and end-user enablement.

By: Maurice Nagle | 3/29/2019

Vindaloo Offers Custom Hosted VoIP Solutions
Vindaloo VoIP unveiled a new hosted IP PBX solution development service, delivering customers with a custom hosted IP PBX solution. Customers simply p…

By: Maurice Nagle | 3/28/2019

CI Invests in Speech Rec Technology to Aid Speech Impaired
Connecticut Innovations has made an initial investment in Israeli speech recognition technology company Voiceitt.

By: Laura Stotler | 3/28/2019

AVANT to Join Open Systems Partner Network, Add Secure SD-WAN to Portfolio
AVANT communications announced its intentions to join Open Systems Partner Network, which would provide access to the Open Systems portfolio, most not…

By: Maurice Nagle | 3/27/2019

Migration Complexity: The Dirty Little Secret UCaaS Providers Don't Want You to Know
But, what the UCaaS vendors that are so good at espousing the benefits of their solutions don't talk about is the migration process and ongoing manage…

By: Erik Linask | 3/27/2019

NewVoiceMedia to Secure Communications with Blockchain
Cloud communications provider Vonage saw a subsidiary plant a flag in the name of communication security. NewVoiceMedia, a Vonage owned entity, has be…

By: Maurice Nagle | 3/27/2019

Nectar Announces Ear-to-Ear Diagnostics Integration for Jabra UC Headsets
Nectar netted eyeballs with the unveiling of Nectar 10, but in addition, the UC network management firm also announced integration between the new pla…

By: Maurice Nagle | 3/26/2019

Avaya Gearing Up to Go Private Once Again?
Rumors of a private equity buyout have driven up Avaya's stock price and created speculation about whether it will go private once again.

By: Laura Stotler | 3/26/2019

Immigrant Detention Hearings by Conferencing Draw Detractors and Supporters
One Arizona prison has turned to video conferencing as a way to speed up immigration hearings for detainees. Beginning earlier this year, inmates at p…

By: Tracey E. Schelmetic | 3/26/2019