Subject:::UCC: Where Do We Go From Here? - Communications Solutions
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These are just some examples of how NEC's new approach to UC&C is delivering on the promise of its Smart Enterprise initiative by helping companies work smarter and be more efficient and move UCC in a direction of network accountability that enterprises are demanding.
Cloud-based phone systems are more cost-efficient, flexible, and scalable than traditional on-premises telephony solutions, and offer a range of other benefits of features, as noted by Paul Chaney in a recent Small Business Trends article.
VoIP provides businesses with a lower cost and more flexible means of voice communications. But to get all the benefits from VoIP solutions and avoid the pitfalls, businesses must take steps to insure their traffic is secure. A recent article by Chris Smith offers a handful of tips to keep business VoIP traffic secure.
The quality and efficiency of an organization's communications with their customers are crucial to the business' reputation, effectiveness and success. Businesses are turning to cloud-based unified communications (UC) solutions for a multitude of reasons: to control and reduce costs, manage complexity and increase productivity. Many of the most advanced features sought after, such as those that simplify mobility, are built-into cloud-based phone systems. Top providers include maintenance and free upgrades, so that remaining professional and connected to customers and colleagues is easier and more affordable even for the non-profit on a restricted budget.
The world of communications is complex and evolving, creating opportunities for smaller companies to compete on the same level as their larger peers. Unified communications has taken on new steam as Voice over IP streamlines all forms of communication. VoIP monitoring is also taking on new life as the demand for digital continues to grow.
There are plenty of options when it comes to call recording, and even when using Skype for Business as a primary contact method. In the end, the point is just to figure out what's best for the business and then put that tool to use. That can be a difficult proposition; when there are a large number of options on hand, the odds of picking a tool that's less than optimal are pretty high. However, if one considers success as having a working call recording tool in place, then success is fairly likely.

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