Subject:::Aspect Signs Reseller Deal With eircom for Irish Sales Support - TMCnet's Agent eNews Internet Telephony's Agent eNewsLetter
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August 02, 2011

Aspect Signs Reseller Deal With eircom for Irish Sales Support

By Tracey E. Schelmetic

Customer contact and Microsoft (News - Alert) platform solutions company Aspect has announced a new reseller partnership agreement with eircom, Ireland's largest telecommunications operator. Chelmsford, Massachusetts-based Aspect's (News - Alert) goal is to expand its presence in the Irish contact center market.

Under the terms of the agreement, eircom provide sales, customer service and technical support for Aspect's range of unified communications for the contact center applications, including Aspect Unified IP and Workforce Optimization platform products. eircom will support existing Aspect clients as well as carry Aspect's platform products and applications in its sales portfolio across Ireland.


Mark King, SVP of Europe and Africa for Aspect, says that the eircom partnership is expected to strengthen Aspect's local presence, ensure excellent support for existing and new clients, and deliver a great all around experience for customers... Read More

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