By Jon Arnold, Principal, J Arnold & Associates
It's very easy to just think about Smart Grid in U.S. terms, especially with so much stimulus funding to accelerate infrastructure modernization. As with IP communications, this trend is global, and utilities everywhere are racing down this path. We may not hear much about what goes on elsewhere, but Smart Grid is very real for utilities of all shapes and sizes.
By Kelly McGuire, TMCnet Editor
With the increase in functionality and the rising demand in the mobile segment of the communications industry, it's not surprising to see products such as the Blackberry and iPhone 3G becoming the toehold of the business model.
By Amy Tierney, TMCnet Web Editor
Fourth-generation wireless technologies require a major transformation of the network, a representative for a St. Louis-based provider of customer experience systems, told TMCnet in an interview.
Despite that, the technology will bring new meaning to the word mobility and give users the option to take services anywhere they go, according to David Chambers, solutions manager, mobile OSS, Amdocs.
By Patrick Barnard, Senior Web Editor, TMCnet
Digium Inc. will be exhibiting its products during Technology Marketing Corporation's upcoming Internet Telephony Conference and Expo (ITEXPO) West 2009, to be held Sept. 1-3 in Los Angeles. In addition executives from Digium, which is an ITEXPO sponsor, will be presenting numerous sessions during the show. To find out what's new with the company and to learn a little more about what it will be doing at ITEXPO West, Rich Tehrani, CEO of TMC, recently interviewed Bill Miller, Digium's vice president of product management.
By Shidan Gouran,
Right now, grid operators don't generally have to worry about tracking critical components - their locations and other geographical information are well known and usually only needed by local personnel, but in a distributed environment of this magnitude, having a system where all devices and components can be located and identified in real-time regardless of distance, all while filtering information using a policy driven control framework is of critical importance.
By Art Rosenberg,
As UC technology slowly but surely pervades the legacy domains of TDM telephony, the most important targets, from a business operational standpoint, are any enterprise communication contacts that are customer facing. That would include dedicated call center "agents, as well as subject-matter "experts," decision-makers, and mobile "action-takers (field support)."
By Kelly McGuire, TMCnet Editor
With the help of IP-based managed service provider, Cbeyond, Inc., a Chicago-based husband-and-wife entrepreneur team, Kim & Scott's Gourmet Pretzels, can now remain focused on growth, rather than on managing its communications services.
